OUR HOME · ACCOUNT

Delete your account and data.

You can request deletion of your Our Home account and the associated personal data at any time.

Request deletion securely

Directly in the app

Open Profile > App settings > Delete account and data. Confirm your identity and the consequences and send the request to support. Its status is shown in the app. A request through the form below alone does not trigger automatic deletion.

72 hours to cancel

After approval of an appropriately confirmed in-app request, the app shows the deletion time. You can cancel within 72 hours from approval. Deletion starts only afterwards; technical failures may delay it. Signing out or uninstalling does not cancel the request.

Alternatively by email

Send the request from the address registered to the account whenever possible. We may require additional identity verification. Never share your password or a verification code.

What is deleted

Your account and associated active personal data are deleted. For family owners, this includes the confirmed family spaces and shared content, while other members retain their accounts. To preserve a family, transfer ownership before a new request. For ordinary members, shared content remains without personal authorship references and assignments. Ownership changes require renewed confirmation.

Google Calendar copies and reminders are removed and Google revocation is queued; original events remain. Cancel a Google Play subscription separately in Google Play. Messages and contact data in the completed deletion request are removed; a minimal result record remains until routine ticket cleanup after 365 days. The privacy policy explains revocation, other support tickets, backups and legal retention.

Remove Google connection and dataRead about retention

Riqeloinfo@ourhome.riqelo.com